We have received emails on crossover issues where athletes registered on two or more accounts are being charged twice for the first division fee. Our programmers are currently working round the clock to get this issue rectified. In the meantime, please proceed with the registration and we will do a waiver of the extra charges from our admin side for your account. If you have encountered this issue, please email us with your account ID and athlete name so we can highlight your case for our processing.
We have created a new FAQs for common registration enquiries we received by far and will continually update it to help serve you better. If you encounter any issues during registration, please do refer to our registration guide (updated with screenshots!) and FAQs to see if your solution is right there waiting for you!
A gentle reminder: Please remember to send the waiver (Participant Agreement) form to all your participants. Participants are required to send in the waiver at least seven [7] days before the competition. Find out how to send the waiver here.
Our staff will be on leave for the Lunar New Year holidays from January 27th to 30th. Our dedicated staff will check on emails whenever we can take a break from the holiday festivities to help you out during this holiday season which coincide with the Early Bird deadline. Please understand if we are slower than usual in answering your enquiries.
We wish you a Happy Prosperous Lunar New Year!
We hope you had a great Christmas over the weekend.
